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Join date: Aug 2, 2018
Posts (8)
Oct 9, 2018 ∙ 8 min
How to Transform an Organization: A Focused, Balanced, Integrated Approach
The World Economic Forum predicts that sixty-five percent of children now entering primary school will hold jobs that currently don’t...
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Oct 5, 2018 ∙ 1 min
Use the DICE formula to increase the effectiveness of change initiatives
Created by The Boston Consulting Group (BCG), the DICE simplified statistical formula predicts whether a change program will succeed or...
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Sep 16, 2018 ∙ 1 min
TRANSFORM COMPLAINING CUSTOMERS INTO ADVOCATES
Despite being discouraging, customer complaints can constitute constructive feedback. If managed well, nine out of ten times, you’ll be...
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